Java/Oracle Support Engineer

About the role

Brainsquare India is hiring a Java/Oracle Support Engineer to reinforce our enterprise application-support track. The focus is 75 % production support / 25 % Java & PL/SQL development. You will investigate incidents, maintain stability, and implement small enhancements for business-critical systems that run across time-zones.

Your main tasks

• Provide 2nd-line support for Java-based applications and Oracle PL/SQL components.

• Analyse logs, trace issues, and execute data fixes in accordance with SLA’s.

• Collaborate with 3rd-line / development teams on root-cause resolution and code reviews.

• Deliver minor code changes (Java, PL/SQL) and drive continuous improvement.

• Contribute to knowledge-base articles and automation of repetitive support tasks.

• Document incidents, fixes, and work-arounds in Jira/ServiceNow.

What we are looking for in you

• 2 – 4 years in application support or Java-based production environments.

• Strong SQL & Oracle PL/SQL skills.

• Hands-on experience supporting Java applications (log analysis, service control, troubleshooting).

• Familiar with ITSM / DevOps tooling (Jira, ServiceNow, Confluence, CI/CD, monitoring).

• Comfortable working in rotational shifts and flexible availability for support.

• Clear communicator in English; proactive, structured problem-solver.

Nice to have

• Experience with logistics / supply-chain, or other large enterprise systems.

• Scripting in Shell / Python; Linux administration basics.

• Familiarity with CI/CD pipelines and observability stacks.

What we offer to employees

At Brainsquare, we believe in building meaningful partnerships. As an employee, you can count on:

• Challenging mix of production support and hands-on development (75 / 25).

• Personal growth path, guided by mentoring, coaching, and continuous feedback.

• Competitive salary package, permanent contract, hybrid work culture.

• Exposure to cross-continental teams and potential future travel to Europe.

Why choose Brainsquare?

People come first at Brainsquare. We believe in real human contact, knowledge sharing, and inclusive teams. Join us for a career where your impact is visible and your growth is supported.